Leverage best practices to develop a successful customer framework.
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This CRN report defines what the new level of customer experience is and how this is helping MSPs not only retain customers, but help them grow.
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While 80% of businesses say they’re delivering superior service, only 8% of customers actually agree. So, which best practices help close the gap between what customers are experiencing and what we believe we’re delivering?
Join us for a closer look at the customer journey framework, which outlines the most important touchpoints that help you deliver an unparalleled customer experience.
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